Process Mapping is a great tool for businesses of all sizes. Process Mapping enables you to record (capture) existing processes, analyze risks and control procedures, and it can also help you to identify waste within your processes.
Remember, that you have to first identify a problem before your can correct it, or an opportunity, before you can take advantage of it. Consider Process Mapping as a fact-finding tool.
It is my experience that when you gather the people that perform the job on a day-to-day basis, and have them map the process, you often find that bits have been added or taken away over time, and that the actual process is quite different to what you envisaged.
As such Process Mapping can be a fantastic Team Building and Learning opportunity. Done correctly, it can bring people together, giving then the opportunity to openly discuss the process, in terms of What’s working, What’s not working, and What could be done better.
I would encourage you to take the time to map your key business processes. I’m confident that you will benefit from the experience.
If you need help to map your key business processes you should contact us, we have the experience, tools, we care and we are there to help you.